Feedback and Complaints

FEEDBACK & COMPLAINTS

Latest News

Statement on the fishing industry's compensation claim - Tuesday, January 31, 2012

The Gladstone Ports Corporation (GPC) has always been keen to provide compensation to commercial fishers as required for the loss of access to fishing grounds caused by the Western Basin Dredging Project. GPC’s estimate from fisheries data of the total annual gross revenue from the commercial seafood harvest in the Western Basin is around $350,000 to $400,000. read more ...

Cutter suction dredging resumes - Thursday, January 26, 2012

The cutter suction dredge Al Mahaar and three backhoes are in operation in the Western Basin. In consultation with the Queensland Department of Environment and Resource Management (DERM) and the Dredge Technical Reference Panel, normal dredging operations resumed at 10.15am today. read more ...

Cutter suction dredging stopped - Tuesday, January 24, 2012

As part of the adaptive approach to manage the dredging project, a voluntary suspension of cutter suction dredging is in place. Before 6pm this evening cutter suction dredging operations were stopped. Turbidity levels in the Gladstone harbour have been affected by the king tides currently occurring. read more ...

GPC’s Port of Gladstone and Port Alma are at Maritime Security Level 1

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Feedback and Complaints

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GPC values your feedback and encourages you to provide your suggestions, general comments and enquiries.

The GPC Hotline is a free call number, 1800 063 408 and will be operational 24 hours a day seven days a week. GPC's corporate governance framework encompasses mechanisms for employees to voice concerns and make confidential reports about fraud and related misconduct, including an independently operated channel for reporting on such concerns/issues.

While the GPC Hotline is intended primarily to be a service for employees and contractors of GPC, the same reporting channel is available for the community to raise issues and concerns. No calls will be dismissed on the basis of their source. The service is provided by our internal auditors.